In order to appropriately handle personal information received from customers, our company has established the following policy. We will ensure that all employees comply with this policy and strive for continuous improvement.

1. Legal compliance

We will comply with laws and other norms regarding the proper handling of personal information.

2. Disclosure of personal information to third parties

Unless there are special circumstances, we will use your personal information without your consent. We will not disclose it to third parties.

3. Regarding joint use of personal information

The Company collects personal information acquired from customers in connection with the sales, maintenance, etc. of products and services, etc. (hereinafter referred to as "Products, etc.") handled by Omron Corporation and its domestic and overseas subsidiaries, affiliates, and partners, as described below. We will share the information.

  1. Scope of joint users

    OMRON Corporation and OMRON Corporation's domestic and overseas subsidiaries or affiliates

  2. Purpose of use by the user
    1. Fulfillment and implementation of the following with customers, business partners, etc., regarding products, etc., and business activities, and record and manage them:

      Provision, shipping, delivery, installation, and construction of products, etc.

      Registration of users/members for products, etc.

      Quality assurance of products, etc., maintenance work such as after-sales service, repair of products, etc.

      Communication and response to product recalls and defect information

      Communication regarding transactions and business negotiations, fulfillment of contracts, etc.

      Payment receipt/refund processing

    2. Planning, research, development, manufacturing, sales, quality improvement, investigation, request, and analysis regarding products, etc.
    3. The following guidance, sending, provision, and implementation of products, etc., and related management:

      Mail magazine, direct mail, announcements, advertisements

      Various materials, samples, etc., in the form of catalogs, electronic data, etc.

      Events such as campaigns, exhibitions, and seminars (including drawing of winners and shipping of prizes, rewards, etc.)

      Version upgrade service

    4. Responding to inquiries from customers, business partners, etc.:
      Confirmation and recording, quality improvement of inquiry response, operator training
  3. Items of personal data used jointly

    Company name, industry, company address, office, affiliation name, position, job type, name, age, telephone number, fax number, email address,
    Images, usage history for purposes of use (inquiries, offers, response content, event participation information, etc.), Usage status of our website, etc.

  4. Name, address, representative, etc. of the person responsible for the management of shared personal data

    Omron Corporation *For the address and representative, please refer to the company profile on the company's website.

4. Management of personal information

Our company manages customers' personal information in an appropriate manner,
and we will take measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information.

5. Disclosure, correction, and deletion of personal information

Regarding personal information of customers held by our company,
we will promptly respond to requests from customers for disclosure, correction, deletion, suspension of use, etc.

6. About policy improvements and changes

Our company strives to continuously improve the handling of personal information in an appropriate manner.

7. Cookie Policy

Our company uses cookies to collect certain information for purposes such as analyzing customer usage of the website and providing customized services and advertisements to individual customers.

  1. About cookies

    A cookie is a function that stores the customer's website browsing information on the customer's computer (PC, smartphone, tablet, or other device that can connect to the Internet).

  2. Purpose of using cookies
    1. We use cookies to improve the convenience of our customers, such as eliminating the need to repeatedly enter the same information when browsing our website.
    2. We use the information collected using cookies to analyze the usage status of our website (access status, traffic, routing, etc.), improve the performance of the website itself, and enhance and improve our services to customers.
      For this analysis, the following tool is mainly used, and information may be provided to the tool provider:

      Google Analytics
      Privacy Policy:

If you do not wish for data to be collected using these cookies, you can refuse (opt-out) through your browser settings. Please see the help for your browser for instructions on how to set it up.
However, please note that if you choose to reject all cookies, you may not be able to use all or some of the services on this website.

8. Inquiries regarding personal information

For requests or inquiries regarding the personal information you have provided, please contact +81-75-662-1111.

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